Template Settings

*Note: Admin users only.

 

Editing Buyer's and/ or Tenant's Auto Response

1. Navigate to Content > Template Settings. on the left-hand panel, Choose either the Tenant or Buyer Pencil Icon to access, and then modify the default message and subject line according to your business needs.

2. You can also add a link to the email body by right-clicking, selecting the link icon popup, or using the Ctrl+K shortcut. 
Be aware that unique merge codes in the email template, which identify the listing address and agent details, are crucial.

If these are removed, you may need to contact support for assistance.

3. To finalise, click Save to confirm your autoresponder content.

4.  Once that has been completed, the auto responses for those buyers, and/ or tenant's will be enriched. 
Note: By navigating to the question mark next to each line item, you will find a description of that particular section functionality.